My Resume
A closer look at my professional experience, skills, and education.
Professional Experience
IT Support Specialist
June 2025 - PresentRoyer's Flowers and Gifts
- Provided tech support via phone, email, and in person.
- Configured new printers, computers, and firewalls.
- Performed routine maintenance on the electronics at multiple locations.
- Created project proposals.
IT Intern
Oct 2023 - May 2025Thaddeus Stevens College of Technology
- Installed application software, upgrades, and drivers.
- Provided end-user troubleshooting and desktop support.
- Terminated cables and punched down patch panels to connect workstations to the internet.
- Performed reinstallations of Windows 10.
- Assisted in setting up and configuring new hardware.
Education
Associate of Applied Science
Oct 2023 - May 2025Thaddeus Stevens College of Technology
Computer & Network Systems Administration
- Dean's List Recognition
Certificate of Completion
Aug 2021 - May 2023Lebanon County Career and Technology Center
Network Technology / Computer Repair
- Above and Beyond Award
- 3rd Place, Districts Skills USA, Information Technology Services (2023)
Certifications
CompTIA Network+
Google IT Support Professional
CompTIA Security+
(In Progress)